arXiv cs.CL
· Papers
Curated retrieval versus open web search in public AI information services: a coverage-trust trade-off
arXiv:2607.05217v2 Announce Type: replace-cross Abstract: Public institutions increasingly use large language models (LLMs) to answer citizens' questions, often pairing a curated knowledge base with live web search, yet whether the sources behind these answers can be trusted has received little empirical scrutiny. We r